shipping + delivery
Free shipping in the UK over £85.
All orders ship within 1-2 business days.
Standard UK - UK orders will deliver in approximately 2-3 weeks.
Standard US/CA - Continental U.S. and Canadian orders will deliver within 4-7 days.
Expedited US/CA - Deliver in 2-3 days (only available for Continental U.S. and Canada).
International - Orders shipping to Australia and Western Europe will deliver in approximately 2-3 weeks. For all other international addresses, orders will deliver in approximately 3-6 weeks.
Due to the reduced air travel caused by COVID-19, please expect International orders to be delayed by 1 week. In addition, there have been limited regional delivery delays to areas that have been quarantined.
All orders will receive an email confirmation that includes tracking information once the package ships.
| LOCATION | SHIPPING |
| US, Canada, UK, Western Europe + Australia over £85 | Free |
| US + Canada + UK under £85 | £7 |
| Western Europe, Australia + New Zealand | £9 |
| Expedited US + Canada 2-3 day | £25 |
| All other countries | £19 |
No act of
kindnesshowever small, is ever wasted
- Aesop
100% happiness guarantee
We stand behind our dolls 100% and want you to have a terrific experience purchasing them. If you are unsatisfied with your doll for any reason when you receive it, we will replace it or you may return it for a full refund. If you ever have a quality issue with your doll, now or in the future, we will happily replace it. For more information about our guarantee, please read on here or contact hello@cuddleandkind.com.
Throw
around like conffeti
- isla the mermaid
returns
If you’re not satisfied with your cuddle+kind doll for any reason, please return it for a full refund or replacement. Please note that each doll is made by hand and will have its own unique characteristics.
This makes every doll special!
We donate 10 meals for every doll sold, even if it’s returned!
For return instructions please contact hello@cuddleandkind.com
The act of
giving to others is the art of
